Computer Telephony Integration White Papers

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Making Employee Journeys Unforgettable
sponsored by ServiceNow
WHITE PAPER: Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Posted: 16 May 2023 | Published: 16 May 2023

TOPICS:  IT Management
ServiceNow

16 Tips for Working Smarter with Slack Apps and Workflows
sponsored by Slack
WHITE PAPER: Learn how to harness Slack's integrations and advanced features automate workflows and optimise communication.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

Unlock Endless Possibilities with Easy to Use AI Tools
sponsored by Slack
WHITE PAPER: Enable smarter and more secure collaboration with simple access to AI-powered time-savers.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

What is Composable Disaggregated Infrastructure?
sponsored by Western Digital
WHITE PAPER: This paper explains current data center challenges and how Composable disaggregated Infrastructure is able to help your organization meet these challenges head on.
Posted: 23 Nov 2020 | Published: 23 Nov 2020

TOPICS:  IT Management
Western Digital

High Performance All Flash Ceph Cluster on Supermicro X12 CloudDC platform
sponsored by Supermicro
WHITE PAPER: Check out this e-book to learn about a Ceph cluster based on an all-flash storage server with 3rd Gen Intel® Xeon® Scalable Processors using all-flash NVMe SSDs and discover how it held up to testing by Supermicro experts.
Posted: 08 Sep 2021 | Published: 08 Sep 2021

TOPICS:  IT Management
Supermicro

The Leader's Tech Guide to Hybrid Work
sponsored by Dell Technologies and Google
WHITE PAPER: Businesses have embraced more hybrid ways of working, with employees working in remote locations. Learn how to keep them connected, secure, and productive.
Posted: 26 May 2021 | Published: 26 May 2021

TOPICS:  IT Management
Dell Technologies and Google

Edge Computing: Powering Frictionless Retail
sponsored by Lumen and Intel
WHITE PAPER: Learn how Edge computing will transform how retail manages the exponential explosion of structured and unstructured data from the proliferation of retail Internet of Things (IoT) and mobile device capabilities.
Posted: 11 Jan 2022 | Published: 18 Nov 2021

TOPICS:  IT Management
Lumen and Intel

How to Optimize Cloud Operations for the Best User Experience
sponsored by Cisco
WHITE PAPER: Find out how most businesses have embraced using multiple clouds and are now working to maximize the value they get from the modern multicloud platforms including flexibility and efficiency.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
Cisco

Building Tomorrow's Enterprise
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This paper focuses on the steps you need to take to navigate a cloud-everywhere transformation successfully and some of the best practices that will help you along the way.
Posted: 17 Jun 2021 | Published: 17 Jun 2021

TOPICS:  IT Management
Hewlett Packard Enterprise

Understanding Secure Access Service Edge (SASE) Architectures
sponsored by Citrix
WHITE PAPER: This paper presents how to rethink network and security architectures to meet modern requirements while reducing costs and complexity.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

TOPICS:  IT Management
Citrix