VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
DATA SHEET:
This data sheet will outline Oracle Hyperion Planning, a centralized Microsoft Excel- and Web-based planning solution that integrates financial and operational planning processes.
WHITE PAPER:
This informative paper explores the key requirements for managing today's environments and provides insight into one SaaS solution that delivers on those requirements. Read on to learn why traditional IT operations management approaches are failing and find out the benefits of this next-generation technology.
CASE STUDY:
After successful prior engagements, Cooper University Hospital (CUH) asked Dimension Data to implement an IP telephony (IPT) solution for its existing data center and new Medical Coordination Center (MCC).
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
DATA SHEET:
This short paper explores a consolidated operations management platform built for modern IT environments. Read on to learn more about this SaaS solution designed from the ground up to match the scale and speed of today's applications.
TEST RESULTS:
In this report, we estimate both the number of older solutions each Dell PowerEdge R710 solution can replace and the payback period for replacing those older solutions. One key finding discovered is that each Dell PowerEdge R710 solution can replace up to nine Dell PowerEdge 2850 solutions, and could yield a payback in around 9 months.
CASE STUDY:
In this resource, discover how a major grocery store chain replaced an outdated, unsupported technology infrastructure with a new ERP system in order to make reporting easier, and streamline and automate business processes.
WHITE PAPER:
Some organizations continue to operate without documented processes, procedures and polices. Learn how to avoid risks to services levels, business continuity - and a new approach to IT - one that moves from a reactive to a more predictive model.
