EGUIDE:
As customer expectations increase, so does the need for excellent customer service and customer experience. There are many methods to improve CX - some complex and costly, others relatively simple and inexpensive. But how do you know what's right for you, and where do you start? Here are 10 initiatives you can use to improve customer experience.
EGUIDE:
Read this e-guide on the changing role of the CIO to learn about the challenges and opportunities facing modern CIOs and the leadership skills they need to stay relevant in a digital age.
EZINE:
With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
EGUIDE:
We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
EGUIDE:
This infographic breaks down the complex data into noteworthy insights from enterprise leaders, including bottlenecks to AI development, budget allocation and what parts of their company see the most AI.
EGUIDE:
In this infographic, we show the results of our 2020 Media Consumption Survey for the Asia-Pacific region. Find out who is part of the buying team and what do we know about the "final decision maker".
BOOK:
Download this sample chapter from ITF+ CompTIA IT Fundamentals to learn how to approach IT problems using a standard troubleshooting method, how to troubleshoot common computer problems and more.
EGUIDE:
The results of our 2019 IT Priorities survey are in, and they show the good news that IT budgets are rising faster than they have for many years. Cloud remains the top spending priority for this year, but IT automation is growing fast as a major investment area.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EGUIDE:
Contract management isn’t fun for anyone involved. It’s also not easy – particularly when it comes to gauging the actual value and risk your IT providers are delivering.Continue reading to uncover 6 focal areas to concentrate on when weighing the value and risks of an IT provider.
